Escalation matrix

Escalation level

Contact person 

Contact number

Contact email

Response

time

Level 1

Customer service

+91 9650070286

online@consortiumgifts.com

 12-24 Working hours

Level 2

Zeeshan 

+91 9650780053

online@consortiumgifts.com

 24 Working hours

Level 3

Vikrant Kaushal

+91 9560632223 info@consortiumgifts.com 24-48 Working hours
Level 4

EY support  

                -

eyindiabrandstore@in.ey.com

 48-72 Working hours

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